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Mothers know best
Many a time I have been told that I will only truly become my own person when I am physically seperated from my mother and not living under her reign. I still believe that even when I get married and have a family of my own, the umbilical cord will be ever present, and I will still be very much attached to her. I suppose its the whole notion of passing part of oneself through the birthing canal. I am my mother in some ways, and certain beliefs and value systems have naturally been ingrained in me since young.

I don't believe in letting people get off scott free if they did something out of line.
They should be told so they will learn.
Mom is going to speak directly with the big gun of the yoga establishment, as apparently he's a customer of hers and she has seen him around in her building on occassion, probably visiting the doctor upstairs.
I have kept all e-mails between the assistant manager and myself, as well as a very disgruntled one from my mother's friend expressing her distaste with the centre, as a result of non-response from my transfer request from 2 weeks ago. Big service providing establishments need to learn, the very fundamental basis of success, next to having a good product is having good people relations.
I'm going to leave it to mom to sort out when she has tea with the big gun, and what will follow will be a nice e-mail with all previous communication history addressed to him and every single manager.
I can't stand incompetency.
Let's hope the centre shapes up.